Flowers Spitalfields Accessibility Statement
Our Commitment to Accessibility at Flowers Spitalfields
At Flowers Spitalfields, ensuring that every Spitalfields customer can order Flowers Spitalfields online with ease is deeply important to us. We strive to create a digital experience where all visitors, regardless of ability, can seamlessly browse, select, and purchase flowers for any occasion. Our dedicated approach to accessibility reflects our belief that everyone deserves equal access to beautiful blooms and exceptional service.
Following WCAG 2.1 AA Standards
Our website is designed and tested with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards firmly in mind. This internationally recognised framework outlines comprehensive principles for making digital content more accessible to individuals with various disabilities. From our ordering process to our informational pages, Flowers Spitalfields is committed to meeting these guidelines to help ensure that our website is perceivable, operable, understandable, and robust for all users.
Screen Reader Compatibility
We recognise the value of assistive technologies such as screen readers for many in the Spitalfields community and beyond. The Flowers Spitalfields website is structured using semantic HTML to enhance compatibility with commonly used screen readers. This means crucial information, navigation menus, and all key ordering steps are presented in a logical reading order. Additionally, alternative text is included for all significant images, allowing customers using screen readers to enjoy a complete experience, from browsing bouquets to confirming purchase details.
High Contrast and Readability
A thoughtful, high contrast design supports the needs of users with visual impairments. Flowers Spitalfields utilises typography and colour schemes specifically chosen to maximise readability and minimize eye strain. Text stands out clearly from backgrounds, and interactive elements are clearly distinguished, supporting those who benefit from enhanced contrast or who have colour vision deficiencies. Our design standards intend to remove visual barriers, making it easier for everyone to enjoy and order from our online flower shop.
Continuous Improvements and Feedback
Accessibility is an ongoing endeavor. Flowers Spitalfields regularly reviews, tests, and updates the website to maintain compliance with evolving accessibility standards and to respond proactively to customer feedback. Should you encounter any barriers when using our website, notice any features that could be improved, or require assistance while ordering Flowers Spitalfields online, we strongly encourage you to reach out to us. Your insights are extremely valuable in helping us ensure an inclusive and barrier-free shopping experience for all.
Contacting Us About Accessibility
If you have questions or requests related to accessibility on the Flowers Spitalfields website, or if you encounter any difficulties when trying to order flowers online, please reach out through our standard contact form or feedback channels. Our team is committed to addressing and resolving accessibility issues promptly, so that every member of the Spitalfields community can enjoy our products and services with confidence and ease.
Conclusion
Flowers Spitalfields believes that accessible design is central to great customer service. By following WCAG 2.1 AA guidelines, supporting screen readers, prioritising high contrast visuals, and welcoming customer feedback, we aim to make every online flower ordering experience simple and welcoming. Thank you for choosing Flowers Spitalfields and for helping us build a more accessible online environment for everyone in Spitalfields and beyond.
